Help Centre - FAQ

• Once your order is dispatched, we’ll send you an email with all the juicy details—what’s on its way and your tracking number (if applicable).
• We aim to dispatch orders within 3 working days after you place them.

If you have given a incorrect address and your order hasn't been shipped we can easily correct it for you. If your order has already been shipped unfortunately there isn't much we can do unless your order gets returned to us. You would need to pay for shipping again to the correct address

If you are needing your order faster than the expect delivery date, send us a email and we could possibly make your order a priority and get it shipped faster for you or use the express shipping option available.

We usually give it 1week after the estimated delivery date before determining a order as lost. We also take into consideration postal strikes customs delays and holidays etc. Christmas time that usually always have delays around these times

If you believe you ordered the wrong size do not try to wear it or use it and send us a email and we can exchange it for a different size for you

Everything we have including sizes and colours will be on the website if its not there we would not have it

No problem if your order hasn't been shipped yet we can easily cancel it for you just send us a email

If the wrong order has been sent to you please contact us with a picture of what you received and we will correct it immediately for you. Please don't try wear or use in any way any item sent to you that wasn't part of your order

Sometimes orders can arrive damaged due to rough handling in the postage system but not a problem send us a photo of the damaged item and we can send out a replacement