Refund policy

Returns and Refunds with Pretty Savage Jewellery! 💎✨

We get it—sometimes things don’t go as planned. Whether there’s a hiccup with your order or you’ve had a change of heart, we’re here to help! 🖤

Items with Quality Problems 🛠️

If your Pretty Savage Jewellery isn’t up to our sparkling standards, don’t stress! Just email us at prettysavagejewellery@gmail.com with your order number and a clear photo of the item. We’ll make it right, no questions asked! ✨

Change of Mind? No Problem! 💭

Not loving the design? Picked the wrong size? It happens! Here’s what to do:

  1. Contact us to arrange a return.

  2. Make sure the item is unused, in brand-new condition, and returned with its original packaging.

  3. Ship it to: 1 Nelson Villas, Southwick Road, Fareham, PO176JW.

Once we receive your return, we’ll process your refund faster than you can say “Pretty Savage”! (Well, almost—give us a little time to inspect it.)

30-Day Return Policy

You’ve got 30 days from receiving your order to request a return. If approved, we’ll send you a return shipping label and all the info you’ll need. Just remember, items sent back without approval can’t be accepted. 💌

For any questions about returns or refunds, hit us up at prettysavagejewellery@gmail.com. We’re here for you! 🖤

Damages and Issues 💔

Oops! Something wrong with your order? Please inspect your items as soon as they arrive. If you spot a defect, damage, or the wrong item, email us immediately so we can sort it out for you. We’ll fix it faster than you can say “bling bling”! 💎✨

Exchanges 🔄

Love it but need something else? The quickest way to swap an item is to return what you have and place a new order for your desired piece. Easy peasy! 😍

Refunds 💰

Here’s how it works:

  1. Once we receive and inspect your return, we’ll notify you about the approval status.

  2. If approved, your refund will be processed and sent to your original payment method within 12 business days.

Heads up! Sometimes banks or credit card companies take a little longer to process refunds. If it’s been over 15 business days since we approved your return, let us know at prettysavagejewellery@gmail.com. 🖤

We’re all about making your Pretty Savage experience as seamless and sparkly as possible! Got questions? Reach out anytime!